GameToGoSupport
Contact GameToGo, check which Macs work with AppToGo and GameToGo, and find system restore and manual information.
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Supported Macs
This list may lag behind new releases. For the newest Macs, check our latest announcements or ask us.
Which Mac do I have?
- Choose About This Mac from the Apple menu in the top-left corner of your screen.
- Look at Chip or Processor. Anything that starts with Apple, like Apple M1, Apple M5 Pro or Apple M6, is Apple silicon, so choose AppToGo. If it says Intel, choose GameToGo.
- Check your model name, like MacBook Pro (13-inch, M1, 2020), against the list below.
AppToGo series
Apple silicon Macs, macOS 15 or later
MacBook Air
- MacBook Air (15-inch, M5)
- MacBook Air (13-inch, M5)
- MacBook Air (15-inch, M4, 2025)
- MacBook Air (13-inch, M4, 2025)
- MacBook Air (15-inch, M3, 2024)
- MacBook Air (13-inch, M3, 2024)
- MacBook Air (15-inch, M2, 2023)
- MacBook Air (M2, 2022)
- MacBook Air (M1, 2020)
MacBook Pro
- MacBook Pro (16-inch, M5 Pro or M5 Max)
- MacBook Pro (14-inch, M5 Pro or M5 Max)
- MacBook Pro (14-inch, M5)
- MacBook Pro (16-inch, 2024)
- MacBook Pro (14-inch, 2024)
- MacBook Pro (16-inch, Nov 2023)
- MacBook Pro (14-inch, Nov 2023)
- MacBook Pro (16-inch, 2023)
- MacBook Pro (14-inch, 2023)
- MacBook Pro (13-inch, M2, 2022)
- MacBook Pro (16-inch, 2021)
- MacBook Pro (14-inch, 2021)
- MacBook Pro (13-inch, M1, 2020)
MacBook Neo
- MacBook Neo (13-inch, A18 Pro)
iMac
- iMac (24-inch, 2024)
- iMac (24-inch, 2023)
- iMac (24-inch, M1, 2021)
Mac mini
- Mac mini (M6)
- Mac mini (M5 Pro)
- Mac mini (2024)
- Mac mini (2023)
- Mac mini (M1, 2020)
Mac Studio
- Mac Studio (M5 Ultra)
- Mac Studio (M5 Max)
- Mac Studio (2025)
- Mac Studio (2023)
- Mac Studio (2022)
Mac Pro
- Mac Pro (2023)
GameToGo series
Intel Macs (2013 to 2020), macOS 10.11 or later
MacBook Air
- MacBook Air (Retina, 13-inch, 2018 to 2020)
- MacBook Air (13-inch, 2017)
- MacBook Air (11-inch and 13-inch, Mid 2013 to Early 2015)
MacBook Pro
- MacBook Pro (13-inch, 2016 to 2020)
- MacBook Pro (15-inch, 2016 to 2019)
- MacBook Pro (16-inch, 2019)
- MacBook Pro (Retina, 13-inch and 15-inch, Early 2013 to Mid 2015)
MacBook
- MacBook (Retina, 12-inch, 2015 to 2017)
iMac and iMac Pro
- iMac (Retina 5K, 27-inch, Late 2014 to 2020)
- iMac (Retina 4K, 21.5-inch, Late 2015 to 2019)
- iMac (21.5-inch, Mid 2014 to 2017)
- iMac (21.5-inch and 27-inch, Late 2013)
- iMac Pro (Retina 5K, 27-inch, 2017)
Mac mini and Mac Pro
- Mac mini (2018 and 2020)
- Mac mini (Late 2014)
- Mac Pro (2019)
- Mac Pro (Late 2013)
More services
System restore
Restore your drive to factory settings and update to the latest system. Contact us for the newest restore tool.
User manual
We recommend reading the manual before you start. Every series has a PDF you can download.
Download manualsGameToGo model add-on pack
Using a newer Mac? Download the add-on pack so GameToGo can support it.
License key card exchange and refunds
Digital Windows licenses bought with your order can be exchanged or refunded. Fill in the form for your edition (forms are in Chinese).
Home edition exchange / refundPro edition exchange / refundUser manuals
Please read the manual carefully before using your product. Manuals are in Traditional Chinese and may lag behind the latest announcements, which take precedence.
GameToGo 2 / Max series
GameToGo 2 – 128GB / 256GB / 512GB
GameToGo 2 Max – 512GB / 1TB / 2TB
GameToGo / Pro series (including RE upgrades)
GameToGo – 64GB / 128GB / 256GB / 512GB
GameToGo RE – 64GB / 128GB / 256GB / 512GB
GameToGo Pro – 256GB / 512GB / 1TB
GameToGo RE Pro – 256GB / 512GB / 1TB
Contact form
The more detail the better, like your Mac model, product model and what you see on screen. We'll reply on business days.